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Questions, answered.

Is Fitlink free to use?

Yes. Creating an account, browsing coaches, gyms and studios, and booking a session cost nothing. You pay your coach directly for the sessions you book. Fitlink takes no cut.

How do I know a coach is legit?

Every coach uploads proof of certification, experience and identity before they are listed, and a person reviews it. Approved coaches carry the amber ✓ Verified badge. Open the Certificates section on a profile to see what they have shared.

Can freelance trainers work in the gyms listed here?

Some gyms welcome verified freelance trainers and their clients. Others do not. Check the facility's page, then confirm with the gym before you book a session there.

Where is Fitlink available?

Across the UAE, starting with Dubai, Abu Dhabi and Sharjah. More GCC regions follow as coaches and facilities join.

How do I contact support?

In the app, open Profile, then Help & support, to email the team or report a problem. On the website, the support address is in the footer.

How do I book a session?

Open a coach's profile and tap Book. Pick a package, a day and a time from their live availability, add a note if you like, and send the request. The coach confirms. You pay the coach directly, on the terms shown in their profile, not through the app.

How do I join as a coach?

Create an account as a coach, add your profile, packages and documents, and submit for verification. Once approved, you appear in search and on the map, and members can book you.

What kinds of professionals are on Fitlink?

Personal trainers, football coaches, padel instructors, physiotherapists, yoga and Pilates instructors, sports rehab specialists and more. One place for every kind of movement.

How are recommended coaches chosen?

Recommended results rank verified coaches by reviews from completed sessions and how recently they were verified. Nobody pays to rank higher.

Does Fitlink take a commission?

No. You pay your coach directly, on the terms in their profile. Fitlink charges neither of you a fee.

Can I leave a review?

Yes. After a completed session you can rate your coach and leave a short review. Only people who trained with a coach can review them, so ratings mean something.

Can I use Fitlink outside the UAE?

You can browse and keep your account from anywhere. Coaches and facilities are listed in the UAE for now.